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Category: News

Want-to-quit smokers offered support at Citizens Advice offices

Citizens Advice Halton and Halton BC’s Health Improvement Team are launching a new partnership to make it easier to help people quit smoking. Last year Citizens Advice Halton helped over 1,400 with money problems and debt.  In many cases, people wanted to quit smoking because of the huge cost of cigarettes and also because they […]

Don’t let debt worries ruin your relationship.

Citizens Advice Halton is calling on local people to take control of their finances and reduce the risk of worries about debt ruin their family life. Last year the local charity helped 1,356 people with debt problems, equating to 33% of all the people they helped, and they have now expanded their team to help […]

Mad about the Ad!

Become a super complainer Don’t get mad – get involved! If you see an advert for a service that you think is inaccurate or misleading then you can act to get it taken down. You do this by making a complaint to the Advertising Standards Authority (ASA) which has the power to ban adverts that […]

Help is on hand in Halton to cut your fuel bill

Residents in Halton can get help to cut their gas and electric bills by an average of £200. Citizens Advice Halton is running Energy Best Deal sessions which help people understand how to compare energy prices, negotiate with providers and cut down how much energy they use. Last year over 200 from across Halton learnt […]

Citizens Advice Halton offers support as Universal Credit roll-out continues

Local charity, Citizens Advice Halton is encouraging people to turn to them for help if they have questions about Universal Credit and how it affects them, as new government figures reveal 1,924 people across Halton are now on the benefit. Since its introduction in Halton in November 2014, Citizens Advice Halton has helped people resolve […]

Make volunteering a New Year resolution

Citizens Advice Halton is calling on local people who have yet to decide on a New Year’s resolution, and who have some spare time, to consider joining their volunteer team. Citizens Advice Halton is an independent charity run by local people for the benefit of local people, providing information, advice and advocacy support to people […]

Pensioners feel the sting as prime targets for scammers

Convincing victims to move their pension pots into fraudulent schemes, pretending to be their employer or pension provider, and offering bogus ‘free’ financial advice, are among the tactics scammers use to target pensioners reveals Citizens Advice. The national charity’s new evidence report reveals the financial and emotional toll on pensioners who have been conned into […]

Christmas shoppers urged to use their rights as complaints soar

Faulty goods, misleading claims and substandard services mean Christmas presents fly back onto the shelves in January, according to new figures from Citizens Advice. Analysis by the charity shows that people from the North West are more likely to call its consumer helpline with complaints about items such as jewellery, clothing, and electronic goods like […]