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The Big Move

We are moving!  We need your help to raise funds to relocate our service into a new, purpose-built advice centre so that we can continue to provide our much-needed services to the people of Runcorn and surrounding areas.


Due to a change of ownership, we have had to vacate our offices in the former Halton 5/Grosvenor House office block, next to old Runcorn Law Courts, where we have been for over thirty years, as the Landlord wants to convert the building to residential flats.

We are in the process of relocating into new premises in Runcorn Shopping City. However, to do this and turn it into a modern, professional advice centre, it will cost over £200,000.  We have now secured half of this, but there is still a long way to go.

Despite lockdown, in 2020/21 we still helped over 5,000 people who came to us with over 17,000 issues and we helped them secure over £4 million of additional income through benefit applications and appeals, debts managed or written off and consumer problems resolved.

As a charity, we rely on the support and generosity of companies, grant-making trusts, and members of the public. People like you. We welcome any financial contribution, no matter how small. All the money we receive will go directly into helping us move to our new premises and keeping our charity operating and ensuring our services are as effective as possible.

“Just like to say that without the help of Citizens Advice Halton I don’t know what I would have done or where I would have ended up thank you so much for your help it’s really appreciated.”

” I have contacted Citizens Advice Halton for advice several times in fact during the past 15+ years. I don’t know in all honesty if I didn’t have access to such a valuable and much-appreciated service where I would be”

“Invaluable service. Much required.”

“All the help I have had from the Runcorn branch has been amazing a big lift off my shoulders. All very understanding and don’t judge.”

To make a donation to Citizens Advice Halton click the button below

Make a donation using Virgin Money Giving

Thank you in advance for your generosity.

Hitesh Patel CEO
Hitesh Patel – Chief Officer