Job Vacancies

Job Vacancies

Money Advice Casework Assistant

Citizens Advice Halton are seeking to recruit a Money Advice Casework Assistant to join our team working from our offices in Halton (Runcorn and Widnes).

The main focus of the role will be the provision of casework administration support to members of the debt advice project team.

The post holder will work closely with our debt caseworkers helping to prepare clients for their money advice appointments and support them afterwards, including helping to identify and assist in accessing help with emergencies and wider advice and support needs.

This role also represents an opportunity to develop over time as a fully qualified debt caseworker in one’s own right, and full learning and development support will be provided to achieve this.

You must be able to show that you have experience of advice work support in a local Citizens Advice office or a similar advice service or customer facing setting.

You will have excellent communication skills with a high level of attention to detail and accuracy and proven experience of working both within a team environment and on your own initiative with minimum supervision.

This post is open to applicants entering at trainee level.

More information and details are available in the Job Information pack.

Location:  Citizens Advice Halton – Widnes and Runcorn 

Salary: £17,290 – £18,607  [+ up to 4% pension] (Starting salary dependent on skills and experience)

Hours:  35 hours per week (Full time) 

Leave: 25 days holiday per annum + bank holidays  

Type of contract: Fixed Term (initially funded to December 2022)


Closing date: Monday 16 May 2022 – 12 noon

Interview date: Thursday 19th May 2022.

How to apply:

Information pack and application form are available to download below:

Download Job Information Pack

Download Application Form

We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds and sections of the community.