NOTICE: We are operating a face to face reception service at our Runcorn and Widnes offices at the times listed below.
Monday - Tuesday: 10am – 2pm
Wednesday: 10am - 2pm (Widnes CLOSED)
Thursday - Friday: 10am – 2pm

Get Help

Citizens Advice Halton offers free, confidential, impartial and independent advice and information on a wide range of subjects. Get in touch in a way that works for you.

For people who are 18+, living in Halton, not in work, education or training

GROW is a range of 1-2-1 support, online courses, and trainer-led learning from Citizens Advice Halton, to help people grow their confidence, skills, and more – to help them get ready for new opportunities like training, volunteering, and work.

Get Involved - Volunteering is Hugely Rewarding

Our volunteers benefit from their experience of working with us. Retired volunteers believe it keeps them mentally active and nine in ten unemployed volunteers say it helps them move into employment or education.

I volunteered at Citizens Advice Halton for 3 months and was provided with training and gained new skills. I am now working full-time thanks to the volunteering I did at Citizens Adivce Halton.

Need help applying for Universal Credit?

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Where to find us

Runcorn Office

Unit 1-2, Orchard Walk,
Runcorn Shopping City, Runcorn, WA7 2BS

Walk In Reception Opening Hours

Monday : 10am – 2pm
Tuesday : 10am – 2pm
Wednesday : 10am – 2pm
Thursday : 10am – 2pm
Friday : 10am – 2pm

Widnes Office

Unit 3, Victoria Buidling,
Lugsdale Road, Widnes, WA8 6DJ

Walk In Reception Opening Hours

Monday : 10am – 2pm
Tuesday : 10am – 2pm
Wednesday : Walk In Reception CLOSED
Thursday : 10am – 2pm
Friday : 10am – 2pm